Every unhappy guest who walks out silent —
a review you'll never see.

KindGuest puts a QR code on every table. Unhappy guests reach your manager privately, in seconds. Happy guests are sent to Google. You fix problems before they become public.

Sign up with GoogleFree 30 days trial · No card required

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0

reviews caught before going public

4.8

average rating across all locations

2s

average time to alert a manager

Catch the bad review before it goes public

One table rates low. Here's what happens next — with KindGuest and without it.

Without KindGuest
D

Dan M.

Posted publicly · Google Maps

Waited 40 minutes, no one checked on us. Won't be back.

Public, permanent, and the manager finds out days later — if at all.

With KindGuest
D

Dan M. · Table 7

Private feedback · internal only

Manager notified · 2 min ago

Waited 40 minutes, no one checked on us. Won't be back.

Caught privately, resolved before it ever reaches Google.

How it works

From a scanned table to a resolved complaint, in under two minutes.

01

Guest scans the table QR

No app, no login — just a code and ten seconds.

02

They rate their experience

A quick star rating, plus an optional note if something went wrong.

03

Low ratings stay private

Under 4 stars, the manager gets notified instantly — nothing reaches Google until it's resolved.

Pricing

Every plan starts with 30 days free. No card required.

Most popular

Starter

$49/month

  • 1 restaurant
  • Unlimited QR codes for tables
  • Automatic email alert on reviews ≤3 stars
  • Dashboard with daily stats and month-over-month comparison
  • Automatic comment categorization
  • 1 manager account

Growth

$149/month

  • Up to 5 restaurants
  • Everything in Starter
  • Multiple manager accounts with roles
  • Extra notification emails per location
  • Priority support
Contact us on WhatsApp

Custom

Custom

  • For chains with more than 5 locations
  • Custom pricing tailored to your needs
  • Dedicated onboarding, SLA, integrations on request
Contact us on WhatsApp

Frequently asked questions

They scan the QR code on their table, tap a star rating, and answer up to three short questions. The whole flow takes about ten seconds on their own phone — no app to install.